Your Personal Data

As part of the operation of the website www.troiskilossept.com, NOVATEX company is likely to collect personal data. This data is processed in accordance with the purposes intended at the time of collection. They are stored under conditions aimed at ensuring their security and confidentiality.

The data we may collect can include your so-called personal data, as they allow you to be identified as a particular person. We collect in particular your last names, first names, addresses, email address, password, first names and date of birth of your children, expected due date if applicable, family relationship, etc. But also: your order history, delivery incidents, email exchanges and complaints.

Some data collected does not allow us to identify you directly, such as your Navigation Information. We don't necessarily know which Terminal you are using, or who you are at any given time. This Navigation Information concerns in particular the IP (Internet Protocol) address of the Terminal connected to the Internet when placing an order, the date and time of the last connection of a Terminal to our Site, the URL of the Internet page of origin of the Terminal accessing our Site, the URL of the Internet page accessed by the Terminal consulting our Site, the type of operating system used by the Terminal, the type and version of the browser software used by the Terminal, the language of use of the browser software used by the Terminal, the identifier and content of a cookie file stored by us in the Terminal, the number of pages viewed, the number of visits to the Site and the Application.

The mandatory or optional nature of the data is indicated to you during collection by an asterisk.

When is your Data collected?

We collect your data particularly when you create your account, subscribe to the newsletter, place an order on the website, browse the site, participate in a game or contest, or when you contact Customer Service or our online chat service.

By placing an order on the Site, or after providing your personal data on the site, you may also be informed of the site's offers in the form of newsletters. If you no longer wish to receive these proposals, you can inform us at any time by mail or email ("Contact" section of the Site) or via the unsubscribe link at the bottom of the newsletter received. Your request will then be taken into account within a maximum of 24 hours (working days).

For what purposes is your Data used?

The collected data is necessary for the management of your order and our commercial relationships. The data is used by our internal services for processing your order, to fight against fraud, to personalize the display of the site or to offer you commercial operations according to your preferences.

We also perform audience measurements using the collected navigation and connection information, in order to improve ourselves and allow you to navigate as simply as possible on our site.

Is your Data shared with third parties?

The data collected on the website www.troiskilossept.com are intended for Novatex, responsible for or processor of the processing and may be transmitted, within the limits of their authorizations, to entities contractually or statutorily linked to Novatex as well as to professional organizations.

They are also likely to be processed by our partners, subcontractors, service providers to ensure the accomplishment of tasks necessary for the execution of orders, ensure the delivery of goods and the performance of services.

The subcontractors in question are subject to an obligation of confidentiality and can only use your data in accordance with our contractual provisions and applicable legislation

Here is the non-exhaustive list of our service providers:

- COLISSIMO

- MONDIAL RELAY

- GLS

- GOOGLE ANALYTICS, for audience measurement

- AVIS VERIFIÉS

Hosting of your Personal Data

Your personal data is stored on secure servers located in France.

Retention period

Your data is kept for a period of three years from the end of the commercial relationship

Your rights

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify, and object to the data concerning you with NOVATEX.

You can exercise this right by sending us a letter to the following address:

NOVATEX

https://www.troiskilossept.com/en/

56 route du Bief du Moulin

73470 Novalaise

or by email to contact@novatex.fr

or via our online contact form (choice of subject: account deletion)

or directly from your customer account by clicking on the "export my customer data" block

For any information on the protection of Personal Data, you can also consult the CNDP website at www.cnil.fr