Shipping for individual customers

Which countries do we ship to?
We currently ship to mainland France, Corsica, the French overseas departments, Switzerland, European Union countries, and internationally (Turkey, North Africa, the United States, Canada, and Australia). If you have trouble selecting a carrier when placing your order, please contact us.
What shipping methods and rates are available for France?
| Shipping method | Estimated delivery time | Shipping costs |
|---|---|---|
| Mondial Relay pickup point | 5 to 7 business days | €4.99 — Free on purchases of €49 or more* |
| Mondial Relay locker pickup | 5 to 7 business days | €4.99 — Free on purchases of €49 or more* |
| GLS | 2 to 3 business days | €5.99* — Free on purchases of €59 or more* |
| Colissimo | 48 business hours | 8,90€ |
| Pickup at our premises | 2 to 4 business days | Free |
*A surcharge of €20.90 applies to Corsica and €4.50 to mountain areas as defined by GLS.
* Order total after discounts
What shipping methods and rates are available for the French overseas departments?
For the French overseas departments, we offer Colissimo delivery without a signature, starting at €14.90, with delivery in 6 to 8 business days. Rates are based on the weight of the order, excluding tax.
What shipping methods and rates are available for Germany and the Netherlands?
| Shipping method | Estimated delivery time | Shipping costs |
|---|---|---|
| Mondial Relay (pickup point and locker) | 8 to 9 business days | €9.85 — Free on purchases of €49 or more* |
| GLS | 2 to 3 business days | €11.80 — Free on purchases of €69 or more* |
* Order total after discounts
What shipping methods and rates are available for Belgium and Luxembourg?
For EU countries, we offer two shipping methods, depending on the country.
| Shipping method | Estimated delivery time | Shipping costs |
|---|---|---|
| Mondial Relay (pickup point and locker) | 5 to 7 business days | €7 — Free on purchases of €49 or more* |
| GLS | 2 to 3 business days | €11.80 — Free on purchases of €69 or more* |
| Colissimo | 3 to 4 business days | 11,99€ |
* Order total after discounts
What shipping methods and rates are available for Spain, Italy, and Portugal?
| Shipping method | Estimated delivery times | Shipping costs |
|---|---|---|
| Mondial Relay (pickup point and locker) | 5 to 9 business days | €9.20 — Free on purchases of €49 or more* |
| InPost | 5 to 9 business days | €11.88 — Free on purchases of €49 or more* |
| GLS | 3 to 4 business days | €12.24 — Free on purchases of €69 or more* |
| Colissimo | 3 to 4 business days | 11,99€ |
* Order total after discounts
Note: Excludes islands. Please contact us about shipping to the Canary Islands, Balearic Islands, Azores, Madeira, Sardinia, and other islands.
What shipping methods and rates are available for countries outside the EU?
For countries outside the EU, we offer shipping by Colissimo only, starting at €24.90.
Are you a business customer?
Business customers: If you have any questions about delivery of your order, please contact our business customer service team at +33 (0)4 79 28 99 33. Or visit the FAQ