Delivery for private customers
Which countries do we deliver to?
We currently deliver to Metropolitan France, Corsica, French Overseas Departments (DOM), Switzerland, European Union countries, and internationally (Turkey, Maghreb, United States, Canada, Australia). If you encounter a problem regarding the choice of carrier when placing your order, please do not hesitate to contact us.
What are the delivery methods and rates for France?
| Delivery method | Estimated time | Costs |
|---|---|---|
| Mondial Relay relay point | 5 to 7 business days | €4.99 – Free from €35 in purchases* |
| Mondial Relay Locker | 5 to 7 business days | €3.60 – Free from €35 in purchases* |
| GLS | 2 to 3 business days | €5.99* – Free from €40 in purchases* |
| Colissimo | 48 business hours | 8,90€ |
| Collection from our premises | 2 to 4 business days | Free |
*A surcharge of €20.90 applies for Corsica and €4.50 for mountain areas as defined by GLS.
* Order total excluding any discount deducted
What are the delivery methods and rates for French Overseas Departments (DOM)?
For the French Overseas Departments (DOM), we offer Colissimo delivery without signature from €14.90, in 6 to 8 business days. Pricing is based on the weight of the order excluding VAT.
What are the delivery methods and rates for Germany and the Netherlands?
| Delivery method | Estimated time | Costs |
|---|---|---|
| Mondial Relay (Relay Point and Locker) | 8 to 9 business days | €9.85 – Free from €49 in purchases* |
| GLS | 2 to 3 business days | €11.80 – Free from €49 in purchases* |
* Order total excluding any discount deducted
What are the delivery methods and rates for Belgium and Luxembourg?
For countries in the EU zone, we offer two types of delivery depending on the country.
| Delivery method | Estimated time | Costs |
|---|---|---|
| Mondial Relay (Relay Point and Locker) | 5 to 7 business days | €7 – Free from €49 in purchases* |
| GLS | 2 to 3 business days | €11.80 – Free from €49 in purchases* |
| Colissimo | 3 to 4 business days | 11,99€ |
* Order total excluding any discount deducted
What are the delivery methods and rates for Spain, Italy and Portugal?
| Delivery method | Estimated times | Costs |
|---|---|---|
| Mondial Relay (Relay Point and Locker) | 5 to 9 business days | €9.20 – Free from €49 in purchases* |
| In Post | 5 to 9 business days | €11.88 – Free from €49 in purchases* |
| GLS | 3 to 4 business days | €12.24 – Free from €49 in purchases* |
| Colissimo | 3 to 4 business days | 11,99€ |
* Order total excluding any discount deducted
Note: Excluding islands. For the Canary Islands, Balearic Islands, Azores, Madeira, Sardinia, etc., please contact us.
What are the delivery methods and rates for countries outside the EU?
For countries outside the EU, we offer delivery with Colissimo only from €24.90.
Are you a business customer?
For business customers, for any questions regarding the delivery of your order, please contact our professional customer service at +33 (0)4 79 28 99 33.