Delivery for individuals
Which countries do we deliver to?
We currently deliver to Metropolitan France, Corsica, French Overseas Departments, Switzerland, European Union countries, and internationally (Turkey, Maghreb, United States, Canada, Australia). If you encounter a problem regarding the choice of carrier when placing your order, please do not hesitate to contact us.
What are the delivery methods and rates for France?
| Delivery method | Estimated timeframe | Costs |
|---|---|---|
| Mondial Relay relay point | 5 to 7 business days | €4.99 - Free from €49 of purchases* |
| Mondial Relay Locker | 5 to 7 business days | €3.60 - Free from €49 of purchases* |
| GLS | 2 to 3 business days | €5.99* - Free from €59 of purchases* |
| Colissimo | 48-hour business days | 8,90€ |
| Collection from our premises | 2 to 4 business days | Free |
*A surcharge of €20.90 applies for Corsica and €4.50 for mountain areas as defined by GLS.
* Order total excluding any applied discount
What are the delivery methods and rates for the French Overseas Departments (DOM)?
For French Overseas Departments (DOM), we offer Colissimo delivery without signature from €14.90, within 6 to 8 business days. Pricing is based on the order weight excluding VAT.
What are the delivery methods and rates for Germany and the Netherlands?
| Delivery method | Estimated timeframe | Costs |
|---|---|---|
| Mondial Relay (Relay Point and Locker) | 8 to 9 business days | €9.85 - Free from €49 of purchases* |
| GLS | 2 to 3 business days | €11.80 - Free from €69 of purchases* |
* Order total excluding any applied discount
What are the delivery methods and rates for Belgium and Luxembourg?
For EU zone countries, we offer two types of delivery depending on the country.
| Delivery method | Estimated timeframe | Costs |
|---|---|---|
| Mondial Relay (Relay Point and Locker) | 5 to 7 business days | €7 - Free from €49 of purchases* |
| GLS | 2 to 3 business days | €11.80 - Free from €69 of purchases* |
| Colissimo | 3 to 4 business days | 11,99€ |
* Order total excluding any applied discount
What are the delivery methods and rates for Spain, Italy and Portugal?
| Delivery method | Estimated delivery times | Costs |
|---|---|---|
| Mondial Relay (Relay Point and Locker) | 5 to 9 business days | €9.20 - Free from €49 of purchases* |
| In Post | 5 to 9 business days | €11.88 - Free from €49 of purchases* |
| GLS | 3 to 4 business days | €12.24 - Free from €69 of purchases* |
| Colissimo | 3 to 4 business days | 11,99€ |
* Order total excluding any applied discount
Note: Excluding islands. For the Canary Islands, Balearic Islands, Azores, Madeira, Sardinia, etc. Please contact us.
What are the delivery methods and rates for countries outside the EU?
For non-EU countries, we offer Colissimo delivery only from €24.90.
Are you a professional?
For professionals, for any questions regarding the delivery of your order, we invite you to contact our pro customer service at +33 (0)4 79 28 99 33